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Frequently Asked Questions

01) What is HughesNet?
02) How fast are HughesNet services for your home?
03) What connection speeds will I typically get with HughesNet?
04) How can I/where can I purchase the HughesNet product?
05) What are my computer system requirements for HughesNet?
06) Is HughesNet compatible with my Mac?
07) Can I use HughesNet to run a small network?
08) Can the HughesNet certified installer hook up my home network?
09) What if my computer did not come with a Network Interface Card (NIC)? What can I do?
10) Can I use a PCMCIA card adapter for my laptop?
11) Do I still need a dial-up modem and telephone line?
12) If I already have DIRECTV service, do I need to get a new dish for HughesNet?
13) I have DIRECTV already. Will this be on the same bill? Any special deals?
14) Why is there a requirement that the HughesNet system be professionally installed?
15) How quickly will I be up and running?
16) What is transmission latency?
17) Can I run a VPN over HughesNet?
18) Why does the service slow down when used in conjunction with a VPN?
19) Can I put this system on a boat or in an RV?
20) I’m a home user of the HughesNet service. How can I contact Customer Support when I have a question or problem?












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